Why can’t I print to network printers?

Problem:

Not being able to print to the network printers on campus

Symptons / Solutions

I don't see the printer

  • You need to first install the printer, go here to install one
  • I clicked print now nothing happens
  • Your out of print credit, click here to add more
  • Attempted to print and I get an error
  • Your computer has lost it's network credintials
    • Windows users : Click Start, start search (or run) and type \\printers.acadiau.ca
    • When prompted enter your acadia ID (Example: acadia\ 012345g) and password
    • Click OK
    • When the window opens, simply double click on the printer you are trying to print to
    • Mac OSX Users : Go to your keychain and remove the printer you are trying to print to
    • Try to print again, enter your username (Example: acadia\ 012345g) and your password
  • If these items don't work, you can always try re-installing a printer, instructions for this can be found here