Important Information Regarding Acadia Migration to Office 365


Office 365 Migration

 

Acadia University is changing its email platform to Microsoft’s Office 365 environment. This is a cloud-based service operated by Microsoft and is being adopted by all NS educational institutions. This change will impact all existing Acadia email users, including employees who have retired and have an email account on our Lifetime email server. We plan to migrate retiree email on May 31, 2016.

If you have your email forwarded to a third-party service, you will not need to do anything. For all others, before you can access your new Office 365 account, you will need to do is change your password using Acadia’s password change portal. Once that is done, you will have various ways to check your email. Note that logging into the Office 365 email system requires your Acadia email address. Normally it should be firstname.lastname@acadiau.ca but if you are uncertain, it can be verified.

Please check the information below on how to access your Acadia email after the migration to Office 365:

Access via the Web: 
· If you currently use Acadia’s webmail.acadiau.ca service, you will switch to http://office365.acadiau.ca. 

Email forwarded to third party service: 
· If you currently forward Acadia’s email to a third party email service such as Gmail or Hotmail, you will not need to do anything. After the migration your Acadia email will continue to be forwarded. 

Read Acadia email using alternate client: 
· If you read Acadia email using an alternate email client - such as Outlook, Thunderbird, Mac Mail, etc. - you will need to make configuration changes with that email client. Go to the following Knowledge Base article on configuring email clients for Office 365. 

Read Acadia email on a mobile device: 
· If you read email on a mobile device such as a smart phone or tablet, please refer to the following Knowledge Base article for additional information. 

Please note:  Calendars, Contacts and Tasks items will not be automatically migrated to Office 365.  You will need to migrate these manually. For more information, refer to the following Knowledge Base article.

If you need support: 
Acadia Technology Services 
http://ts.acadiau.ca 
902-585-HELP (4357) 
1-888-609-3330

 


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