Service Advisory: macOS "Catalina" Upgrade Issues


SERVICE(S) AFFECTED:
macOS Catalina (10.15)
32-bit applications, such as VPN

TIME OF OCCURRENCE:
Tuesday, October 15, 2019 (3:10 pm)

AFFECTED USERS:
All users of the mac OS Catalina (10.15)

ESTIMATED RECOVERY:
unknown

MORE INFO:
Apple has announced compatibility issues associated the mac Operating System Catalina (10.15) and 32-bit applications. At Acadia this includes our Virtual Private Network (VPN) application. You will get a “App is not optimized for your Mac and needs to be updated" message.

Apple provided the following information associated with the issue: https://support.apple.com/en-ca/HT208436

ACTION:
Technology Services recommends that you delay upgrading to mac OS Catalina (10.15.0) until Apple has released an update dealing with compatibility issues, particularly if you require the VPN.

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
902-585-HELP (4357)
1-888-609-3330


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