Service Alert: Colleague Maintenance


SERVICE(S) AFFECTED:
Ellucian Colleague (Formerly “Datatel”)

TIME OF OCCURRENCE:
Tuesday, December 19, 2017 (6:00 am)
Wednesday, December 20, 2017 (6:00 am)

AFFECTED USERS:
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
WebAdvisor (webadvisor.acadiau.ca)
Informer (informer.acadiau.ca)

ESTIMATED RECOVERY:
Tuesday, December 19, 2017 (8:00 am)
Wednesday, December 20, 2017 (8:00 am)

MORE INFO:
The Ellucian Colleague administrative system and associated services will be unavailable on the mornings of both Tuesday December 19 and Wednesday December 20. The system downtime is anticipated to be 2 hours to allow for required maintenance, with services restored by 8:00am on each day.


CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
902-585-HELP (4357)
1-888-609-3330


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