Service and Hardware Support

Contact us for support using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). Our hours are:

  • Monday through Friday, 8:30 am - 4:30 pm
  • Closed 12:00-1:00 for lunch

Help is always available on the HUB using the self-help articles or by placing a service request.

In-person support

At this time, we are not able to walk-in clients.
Please call to make an appointment with one of the consultants.

Classroom Support

Teaching On Campus:

  • Please call Technology Services by using the room’s service phone.
  • Press or Say 1 to ensure you identify the call as a classroom emergency.

Teaching Online:

  • Please call Technology Services: (902) 585-4357 | Toll-Free: 1-888-609-3330.
  • Press or Say 1 to ensure you identify the call as a classroom emergency.

TS will try to resolve the issue as quickly as possible.

Contact Information

LOCATION:

100 Level of University Hall

PHONE:

902-585-HELP(4357) or 1-888-609-3330

EMAIL:

helpdesk@acadiau.ca

Latest News

Chipman Rose Memorial Award

Acadia Technology Services is pleased to announce the establishment of the Chipman Rose Memorial Award. During the past year over $25,000.00 has been contributed to the fund. The award is to be given, annually, to a female student from the Annapolis Valley, entering Acadia University. The memorial award honours two former Technology Services employees, Lynn Chipman and Kim Rose, both of whom, unfortunately, lost battles with cancer.
“Being able to raise the funds in just over one year speaks volumes to how much Lynn and Kim were adored”

Read more …