Service and Hardware Support

Contact us for support using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). Our hours are:

  • Monday through Friday, 8:30 am - 4:30 pm
  • Closed 12:00-1:00 for lunch

Help is always available on the HUB using the self-help articles or by placing a service request.

In-person support

At this time, we are not able to walk-in clients.
Please call to make an appointment with one of the consultants.

Classroom Support

Teaching On Campus:

  • Please call Technology Services by using the room’s service phone.
  • Press or Say 1 to ensure you identify the call as a classroom emergency.

Teaching Online:

  • Please call Technology Services: (902) 585-4357 | Toll-Free: 1-888-609-3330.
  • Press or Say 1 to ensure you identify the call as a classroom emergency.

TS will try to resolve the issue as quickly as possible.

Contact Information

LOCATION:

100 Level of University Hall

PHONE:

902-585-HELP(4357) or 1-888-609-3330

EMAIL:

helpdesk@acadiau.ca

Latest News

Changes to Wireless Network Choices on Campus

Acadia Technology Services has removed the  "Acadia Open - Web Only" wireless network and replaced it with  "Acadia Guest."  The purpose of this network is to provide temporary web access to visitors of the Campus.  The “Acadia Guest” wireless network requires an email address to login and will provide two hours of use. Patrons and guests are able to login multiple times to continue their access.

Read more …