Service Advisory: Adobe Renewals


STATUS:
Degraded Service

SERVICE(S) AFFECTED:          
Adobe Suite: Pro, Cloud, DC

TIME OF OCCURRENCE:        
Tuesday September 15, 2020 (8:30 am)

AFFECTED USERS:                  
Adobe Users

MORE INFO:
Adobe users received an expiry notice for their Adobe suite of products.  The products have been renewed, however, we are experiencing a delay in the processing of the renewal.  

ONGOING UPDATES:

  1. All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  All scheduled work is placed on the Maintenance Calendar.  
  2. Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124
  3. For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
902-585-HELP (4357); 1-888-609-3330
Live Chat; Twitter and Facebook


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