Service and Hardware Support

Contact us for support using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). Our hours are:

• Monday through Thursday, 8:00 am - 8:00pm
• Friday, 8:00am - 5:00pm
• Sunday, 4:00pm - 8:00pm

Help is always available on the HUB using the self-help articles or by placing a service request.

In-person support

You can visit us in the lower level of the BAC for in-person Service Desk and hardware support, Monday through Friday, 8:00am - 5:00pm.

For after hours support, you can find TS consultants at Library kiosks, Monday - Thursday and Sundays, 4:00pm - 8:00pm.

Classroom Support

Teaching On Campus:

• Please call Technology Services by using the room’s service phone.
• Press or Say 1 to ensure you identify the call as a classroom emergency.

TS will try to resolve the issue quickly. If necessary, TS will send a staff member to the classroom.

Teaching Online:

• Please call Technology Services: (902) 585-4357 | Toll Free: 1-888-609-3330.
• Press or Say 1 to ensure you identify the call as a classroom emergency.

TS will try to resolve the issue as quickly as possible.