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Service and Hardware Support

Contact us for support using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). Our hours are:

  • Monday through Friday, 8:00 am - 5:00 pm
  • Sunday through Thursday 5:00 pm - 8:00 pm (Library Kiosk)

Help is always available on the HUB using the self-help articles or by placing a service request.

In-person support

You can visit us in the lower level of the BAC for in-person Service Desk and hardware support:

  • Monday through Friday, 8:00 am - 5:00 pm
  • Sunday through Thursday 5:00 pm - 8:00 pm (Library Kiosk)

Classroom Support

Teaching On Campus:

  • Please call Technology Services by using the room’s service phone.
  • Press or Say 1 to ensure you identify the call as a classroom emergency.

TS will try to resolve the issue quickly. If necessary, TS will send a staff member to the classroom.

Teaching Online:

  • Please call Technology Services: (902) 585-4357 | Toll-Free: 1-888-609-3330.
  • Press or Say 1 to ensure you identify the call as a classroom emergency.

TS will try to resolve the issue as quickly as possible.

Contact Information

LOCATION:

100 Level of Beveridge Arts Centre

PHONE:

902-585-HELP(4357) or 1-888-609-3330

EMAIL:

helpdesk@acadiau.ca

Latest News

Whether you’re studying on-campus or online through remote learning, your computer will be crucial. Now that some of your classes may involve online video, it’s more important than ever to have a fast, reliable computer.

Technology Services staff participated in the Acadia Annual Bulmer Relay Race. Celebrating 107 years - the race is part of the Acadia Homecoming Tradition. Since the relay race fell during Cybersecurity Awareness Month, TS took the opportunity to spread our message.

TS Bulmer Team

The first Technology Services Paul Steele Award winner is Tammy George.

Paul Steele Service Award Winner