Service and Hardware Support
Contact us for support Monday through Friday, 8:00am - 4:00pm, using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). We will work with you and schedule an in-person follow-up appointment, if necessary. Help is always available using the HUB using the self-help articles or by placing a service request.
In-person Service Desk and hardware support is available by appointment only. We are also implementing cleaning and physical distancing practices to protect the health and safety of students, staff, and faculty.
Classroom Support
Teaching On Campus:
- Please call Technology Services by using the room’s service phone.
- Press or Say 1 to ensure you identify the call as a classroom emergency.
TS will try to resolve the issue quickly. If necessary, TS will send a staff member with appropriate PPE to the classroom.
Teaching Online:
- Please call Technology Services: (902) 585-4357 | Toll Free: 1-888-609-3330.
- Press or Say 1 to ensure you identify the call as a classroom emergency.
TS will try to resolve the issue as quickly as possible.
