Service and Hardware Support

Contact us for support Monday through Friday, 8:30am - 4:30pm using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). We will work with you and schedule an in-person follow-up appointment, if necessary. Help is always available using the HUB using the self-help articles or by placing a service request.

In-person Service Desk and hardware support is available by appointment only, Monday through Friday, 8:30am - 4:30pm. We are also implementing cleaning and physical distancing practices to protect the health and safety of students, staff, and faculty.

Classroom Support

Teaching On Campus:

• Please call Technology Services by using the room’s service phone.
• Press or Say 1 to ensure you identify the call as a classroom emergency.

TS  will try to resolve the issue quickly. If necessary, TS will send a staff member with appropriate PPE to the classroom.

Teaching Online:

• Please call Technology Services: (902) 585-4357 | Toll Free: 1-888-609-3330.
• Press or Say 1 to ensure you identify the call as a classroom emergency.

TS  will try to resolve the issue as quickly as possible.