Service and Hardware Support
Contact us for support Monday through Thursday (8:00am - 8:00pm), Friday (9:00am - 5:00pm), and Sunday (4:00pm - 8:00pm) using the HUB service portal, live chat, emailing helpdesk@acadiau.ca, or calling 902-585-HELP (4357). We will work with you and schedule an in-person follow-up appointment, if necessary. Help is always available using the HUB using the self-help articles or by placing a service request.
In-person Service Desk and hardware support is available by appointment only, Monday through Friday, 8:00am - 4:00pm. We are also implementing cleaning and physical distancing practices to protect the health and safety of students, staff, and faculty.
Classroom Support
Teaching On Campus:
- Please call Technology Services by using the room’s service phone.
- Press or Say 1 to ensure you identify the call as a classroom emergency.
TS will try to resolve the issue quickly. If necessary, TS will send a staff member with appropriate PPE to the classroom.
Teaching Online:
- Please call Technology Services: (902) 585-4357 | Toll Free: 1-888-609-3330.
- Press or Say 1 to ensure you identify the call as a classroom emergency.
TS will try to resolve the issue as quickly as possible.
