Service Advisory: Athletic Complex Network Outage


STATUS:
Investigating

SERVICE(S) AFFECTED:
Areas within Athletic Complex Wired and Wireless Access

 

TIME OF OCCURRENCE:        
Monday July 20, 2020 (9:00 am AT)

AFFECTED USERS:
Users in the Athletic Complex

ESTIMATED RECOVERY:
unknown

MORE INFO:
There are areas in parts of the Athletic Complex, mostly surrounding the gym, that are experiencing a network outage.  The outage is affecting both wireless and wired access to Acadia’s resources.  Technicians are onsite investigating the issue. Updates will be provided as we learn more.  

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.

All proposed changes are reviewed by a Change Advisory Board and, where possible, scheduled between 5-7:30 am (Atlantic Time). Once approved, they are placed on a  Maintenance Calendar.  

Using the HUB continues to be the best way to receive support and answers to your questions. Thank you for your patience as our support protocols shift.  

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca


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