Service Advisory: Class Teams Archived

STATUS:
Service Degraded

SERVICE(S) AFFECTED:
Classroom Teams

TIME OF OCCURRENCE:        
Tuesday August 18, 2020 (12:15 pm AT)

AFFECTED USERS:
Owners of Classroom Teams

ESTIMATED RECOVERY:
unknown

MORE INFO:
Classroom Teams have been set to an “Archived State”. Technology Services is the aware of the issue and is working to restore their status to Active. In the meantime, if you would like to restore Teams individually, please follow the following steps:

  1. Select Teams  on the left to see the list of your teams.
  2. At the bottom of the list, select Manage  .
  3. Then, in the Archived list, find the name of the team you want to archive, and select More options  > Restore team.
  4. Edit Team to remove the EXP prefix of the Team name.

For more details see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=970

Updates on large scale restoration will be provided.

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  All scheduled work is placed on the Maintenance Calendar.  

Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124

For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
Live Chat; Twitter and Facebook

 

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