Service Advisory: Classroom Teams Meeting Reminders

SERVICE(S) AFFECTED:
Classroom Teams Meeting Email Reminders

TIME OF OCCURRENCE:
Friday September 18, 2020 (5:00 pm)

AFFECTED USERS:
Students receiving Class Teams Reminders

ESTIMATED RECOVERY:
Monday September 21, 2020 (6:00 am)

MORE INFO:
Some students are receiving email Meeting Reminders with the Subject: Add upcoming group events to your calendar.  See the attached example.  

The meeting is in the Team and Outlook Calendars as the Atlantic Time Zone. However, the email invitations show the Time Zone as the Pacific Standard Time. This may be misleading and confusing.

Technology Services is aware of the problem. We are currently working to correct the global time zone settings. The Time Zones have been corrected for new Team sites going forward.

ACTION:

  1. There is no immediate action required.  Technology Services will update the global time zone settings for each site.
  2. If you would like to change the time zone ahead of Technology Services, please use the following instructions:
    1. Go to the Office365 SharePoint Portal: https://acadiau.sharepoint.com/
    2. Select Settings   , then select Site Settings.
      1. (If you don't see Site settings, select Site information and then select View all site settings. Also, some pages might require you to select Site contents, and then Site settings.)
    3. On the Site Settings page, in the Site Administration section, select Regional Settings.
    4. Update the regional settings and select OK.

Please contact Technology Services if you have further questions.

ONGOING UPDATES:

  1. All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  All scheduled work is placed on the Maintenance Calendar.  
  2. Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124
  3. For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
902-585-HELP (4357); 1-888-609-3330
Live Chat; Twitter and Facebook

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