Service Advisory: Colleague Maintenance
TIME OF OCCURRENCE:
Friday May 15, 2020 (6:00 am AT)
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
Friday May 15, 2020 (7:30 am AT)
The Ellucian Colleague administrative system and associated services will be unavailable Friday May 15, 2020 at 6:00 am (AT). The system downtime is expected to be 90 minutes to allow for required maintenance.
All proposed changes are reviewed by a Change Advisory Board and, where possible, scheduled between 5-7:30 am. Once approved, they are placed on a Maintenance Calendar.
Using the HUB continues to be the best way to receive support and answers to your questions. Thank you for your patience as our support protocols shift.
Acadia Technology Services