Service Advisory: Colleague Maintenance


STATUS:
Scheduled

SERVICE(S) AFFECTED:          
Ellucian Colleague

TIME OF OCCURRENCE:
Friday July 24, 2020 (6:00 am AT)

AFFECTED USERS:
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
WebAdvisor (webadvisor.acadiau.ca)

ESTIMATED RECOVERY:        
Friday July 24, 2020 (7:30 am AT)

MORE INFO:
The Ellucian Colleague administrative system and associated services will be unavailable Friday July 24, 2020  at 6:00 am (AT). The system downtime is expected to be 90 minutes to allow for required maintenance.

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  All scheduled work is placed on the Maintenance Calendar.  

Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124

For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
Live Chat; Twitter and Facebook


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