Service Advisory: Colleague Maintenance


STATUS:
Scheduled Outage

SERVICE(S) AFFECTED:          
Ellucian Colleague

TIME OF OCCURRENCE:
Friday February 19 2021 (6:00 am AT)

AFFECTED USERS:
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
WebAdvisor (webadvisor.acadiau.ca)

ESTIMATED RECOVERY
Friday February 19 2021 (7:30 am AT)

MORE INFO:
The Ellucian Colleague administrative system and associated services will be unavailable Friday February 19, 2021 from 6-7:30 am (AT). The system downtime is to allow for required maintenance. 

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
Live Chat; 902-585-4357 | 1-888-609-3330
Twitter and Facebook 

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.
For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

  


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