Service Advisory: Colleague Maintenance
STATUS:
Scheduled Outage
SERVICE(S) AFFECTED:
Ellucian Colleague
TIME OF OCCURRENCE:
Friday February 19 2021 (6:00 am AT)
AFFECTED USERS:
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
WebAdvisor (webadvisor.acadiau.ca)
ESTIMATED RECOVERY
Friday February 19 2021 (7:30 am AT)
MORE INFO:
The Ellucian Colleague administrative system and associated services will be unavailable Friday February 19, 2021 from 6-7:30 am (AT). The system downtime is to allow for required maintenance.
CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
Live Chat; 902-585-4357 | 1-888-609-3330
Twitter and Facebook
SUPPORT:
All maintenance and Service Advisories are posted in several locations: Twitter or Facebook or the TS website.
For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924