Service Advisory: Colleague Outage
STATUS:
Unscheduled Maintenance
SERVICE(S) AFFECTED:
Ellucian Colleague
TIME OF OCCURRENCE:
Tuesday September 22, 2020 (2:50 pm AT)
AFFECTED USERS:
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
WebAdvisor (webadvisor.acadiau.ca)
ESTIMATED RECOVERY:
Tuesday September 22, 2020 (3:20 pm AT)
MORE INFO:
The Ellucian Colleague administrative system is experiencing a degradation of service. An outage is required to resolve the issue. The outage period is expected to be 30 minutes, starting on Tuesday September 22 at 2:50 pm.
SUPPORT:
All maintenance and Service Advisories are posted in several locations: Twitter or Facebook or the TS website. All scheduled work is placed on the Maintenance Calendar.
Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124
For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924
CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca | 902-585-4357
Live Chat; Twitter and Facebook