Service Advisory: Colleague Outage
STATUS:
Unscheduled Outage
SERVICE(S) AFFECTED:
Ellucian Colleague
TIME OF OCCURRENCE:
Thursday February 4 2021 (10:15 am AT)
AFFECTED USERS:
All users of:
Colleague UI (colleague.acadiau.ca)
TS Online (tsonline.acadiau.ca)
WebAdvisor (webadvisor.acadiau.ca)
ESTIMATED RECOVERY
unknown
MORE INFO:
The Ellucian Colleague administrative system and associated services are currently experiencing interrupted services. You may experience slowness or be unable to login. Technology Services is investigating the cause. Information updates will be provided.
CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
Live Chat; 902-585-4357 | 1-888-609-3330
Twitter and Facebook
SUPPORT:
All maintenance and Service Advisories are posted in several locations: Twitter or Facebook or the TS website. All scheduled work is placed on the Maintenance Calendar.
For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924