Service Advisory: HUB Service Portal Outage


STATUS:
Service Outage

SERVICE(S) AFFECTED:
HUB Service Portal (hub.acadiau.ca)

TIME OF OCCURRENCE:        
Tuesday January 12, 2021 (4:00 pm AT)

AFFECTED USERS:
All Users

ESTIMATED RECOVERY:        
Tuesday January 12, 2021 (6:30 pm AT)

MORE INFO:
The HUB Service Portal (hub.acadiau.ca) will be unavailable on Tuesday January 12, 2021 (4:00-6:30 pm AT). The outage is required to perform necessary maintenance and is expected to last approximately 150 minutes.

During the outage, Live Chat and ticket submission will be unavailable.  If you require assistance, please call the Service Desk (902-585-4357 | 1-888-609-3330).

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca | hub.acadiau.ca
Live Chat | 902-585-4357 | 1-888-609-3330
Twitter and Facebook

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

  


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