Service Advisory: Remote Desktop Access Issues
Remote Access to On-Campus Desktop
TIME OF OCCURRENCE:
Monday May 11, 2020 (10:30 am AT)
On the evening of Saturday May 9 2020, the campus experienced a brief power disruption. This outage may cause connection issues for users who connect remotely to their on-campus desktop.
If you are unable to connect, please contact the Service Desk via the HUB: https://hub.acadiau.ca/TDClient/Requests/ServiceDet?ID=69.
All proposed changes are reviewed by a Change Advisory Board and, where possible, scheduled between 5-7:30 am (Atlantic Time). Once approved, they are placed on a Maintenance Calendar.
Using the HUB continues to be the best way to receive support and answers to your questions. Thank you for your patience as our support protocols shift.
Acadia Technology Services