Service Advisory: Network Outage

STATUS:
Service Restored

SERVICE(S) AFFECTED:
Access to Network Resources

TIME OF OCCURRENCE:        
Wednesday December 9, 2020 (10:15 am AT)

AFFECTED USERS:
All Users

MORE INFO:
The network experienced a brief outage which interrupted several services, such as VPN connection.  Services have been restored and TS Consultants are investigating the cause.

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
902-585-4357 | 1-888-609-3330
Live Chat; Twitter and Facebook

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  All scheduled work is placed on the Maintenance Calendar.  
Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124
For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

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