Service Advisory: Update Network Outage

STATUS:
Services Partially Restored

SERVICE(S) AFFECTED:
Access to Network Resources

TIME OF OCCURRENCE:
Friday September 25, 2020 (4:30 pm AT)

AFFECTED USERS:
Users in the following buildings:
Wong International Centre
Seminary House
Athletic Centre

ESTIMATED RECOVERY:
Friday September 25, 2020 (4:30 pm AT)

MORE INFO:
Network services at Seminary House are now fully restored. We will continue to work on the isolated incidents in the Athletic Centre and the Wong International Centre.  TS will continue to provide updates as services are restored.

CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca
902-585-4357 | 1-888-609-3330
Live Chat; Twitter and Facebook

SUPPORT:
All maintenance and Service Advisories are posted in several locations:  Twitter or Facebook or the TS website.  All scheduled work is placed on the Maintenance Calendar.  
Follow our Tuesday Tech Tips - https://hub.acadiau.ca/TDClient/KB/?CategoryID=124
For an overview on Technology Services Support Protocols, please see: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=924

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