Service Notice: TS Service Desk Closure July 2-3
SERVICE(S) AFFECTED:
Technology Services Service Desk
MORE INFO:
The Service Desk will be closed on July 2 – 3, 2020. If you require assistance, please place a HUB Service Request and a consultant will respond upon our return.
The Service Desk will resume normal Summer Hours of Operation (Mon–Fri, 8:30 am - 4:30 pm AT) on Monday July 6.
SUPPORT:
All maintenance and Service Advisories are posted in several locations: Twitter or Facebook or the TS website.
All proposed changes are reviewed by a Change Advisory Board and, where possible, scheduled between 5-7:30 am. Once approved, they are placed on a Maintenance Calendar.
Using the HUB continues to be the best way to receive support and answers to your questions. Thank you for your patience as our support protocols shift.
CONTACT:
Acadia Technology Services
http://ts.acadiau.ca
hub.acadiau.ca