The Service Desk is responsible for all problem consultation with clients regarding software, hardware, network and telephone. We offer a “one stop shop” for all your technology needs. Our Service Desk consultants are here to assist you with your problems in a fast, friendly manner, and our short repair times allow you to get back in business as soon as possible.
Our other services include AV equipment loans, mobile, videoconferencing and supporting Faculty in the classroom.
Our Service Desk Consultants are available to help in a variety of ways. The Consultants will respond to requests during regular service hours.
- Find answers or submit a service request through the HUB Service Portal (hub.acadiau.ca).
- Live Chat with a Service Desk Consultant (ts-chat.acadiau.ca).
- Call the Service Desk at 902-585-4357.
- Email the Service Desk at firstname.lastname@example.org.